Convert Your SOP's into ChatGPT Open AI Conversations1

Convert Your SOPs into ChatGPT Open AI Conversations

So, let's walk through what we've done here. We've taken standard operating procedures (SOPs) from a website that I found just by Googling. For context, these are comprehensive documents that companies use to systematize their business operations. They outline how to complete processes such as leave requests, cleaning, special event support, or even who to call in an emergency. For instance, these procedures cover specific issues, like plumbing or electrical problems, and provide guidelines for different buildings, construction projects, auto shops, and so on.

Problem with SOP Accessibility

The issue is that people often spend an inordinate amount of time searching for the right SOP to follow, whether they're in property management, hotels, or any other business setting. These documents keep getting updated, but there is no efficient way to search for or ask questions about these procedures within their system.

Solution: Ask Alex Platform

To mitigate this, we've uploaded all the PDF SOPs into a platform called Ask Alex. This platform allows users to add any file, including audio and video. For instance, if there was a conference call related to creating campus projects, the audio could be uploaded to create additional training materials and integrated into the SOPs on this page.

Demonstration

Let's jump into a demo. Here, I've got some suggested questions, but I can also grab any document and ask specific questions about it. For example, I asked, "What is the process for FWG proposals?" The AI analyzes the query and brings back a response, referencing the documents used. It provided direct links to these documents, which is highly useful.

The AI didn't just reference a single document but found relevant sections across multiple documents. This saves users a significant amount of time that would otherwise be spent clicking through options and searching manually.

Language Capabilities

One remarkable feature of Ask Alex is its multilingual capability. All of these SOP documents were initially in English. I then asked the same question in Spanish. The system analyzed the English content and returned a Spanish response, referencing the initial documents. This capability extends to 95 languages, making the platform universally accessible. Users can decide which language they want to interact with based on their needs. This also means SOPs written in other languages can be made available in English or other preferred languages.

Embedding the Widget

The Ask Alex chat widget can be embedded directly onto your website. For example, Humboldt State University could embed this widget on their page, making it far more user-friendly and enabling users to get their questions answered easily. The widget can also be connected to multiple other channels like Slack, Facebook Messenger, Teams, and more. Credential logins and additional features offer further opportunities.

Conclusion

This is a powerful tool for uploading SOPs into the Ask Alex platform and transforming them into a user-friendly system that allows users to get answers quickly and efficiently. If you have questions or would like a demo, please reach out to our team.

Keywords

• Standard Operating Procedures (SOPs)
• Ask Alex Platform
• Multilingual Capability
• User-Friendly System
• Document Upload
• Efficient Search
• Embedded Widget
• AI Analysis
• Humboldt State University

FAQ

Q: What is the primary function of the Ask Alex platform? A: The Ask Alex platform allows users to upload SOPs and transform them into a user-friendly system that can provide quick answers to specific queries.

Q: How does Ask Alex handle documents in multiple languages? A: Ask Alex can analyze SOPs written in English and provide translations in 95 different languages. It can also translate other languages into English or any other preferred language.

Q: Can the Ask Alex chat widget be embedded on any website? A: Yes, the chat widget can be embedded on websites, making them more interactive and user-friendly.

Q: What types of files can be uploaded to the Ask Alex platform? A: The platform supports various file types, including PDFs, audio, and video files.

Q: How does Ask Alex help in finding the right SOPs? A: The AI can analyze queries and reference multiple documents, providing direct links to the relevant sections, which saves users significant time.

Q: Can the Ask Alex platform connect to other communication channels? A: Yes, it can integrate with Slack, Facebook Messenger, Teams, and more.