How to Record a Professional Voicemail Greeting

Introduction

You've reached nine eight zero five five five five four three two. Please leave a message at the beep. That was nice and uninformative, wasn't it? Are you sure you called the right person or business? Hard to tell. That's why it's important to set up a professional voicemail greeting to connect with your customers even when you can't get to the phone. Here's how:

Step-by-Step Guide

1. Identify Your Business:

   • Make sure your caller knows they've reached the right business. Start with something like "You've reached ABC company".

2. Request Information:

   • Let them know what information you need to better serve them. For example, "Please leave your name and number and let us know how we can assist you."

3. Set Expectations:

   • Tell them when they can expect a callback. You could say, "All calls will be returned within 24 hours."

It's important that your voicemail greeting sounds professional and polite throughout, so keep that in mind too. Now that you know the components of a good voicemail message, follow these quick tips to record the perfect professional greeting:

• Write It Out:
  • Draft your message on a piece of paper.
• Practice:
  • Practice it a couple of times.
• Quiet Place:
  • Record it in a quiet place.
• Refine:
  • Start over if you need to.

Example Voicemail Greetings

Need some help getting started? Listen to these examples and feel free to plug in your own information:

1. Example 1: "This is the voicemail of John Smith at ABC company. I can’t answer your call right now, but it is important to me. Please leave a message with your name and number, and I will return your call in the order it was received. Thank you and have a good day."

2. Example 2: "Thank you for calling ABC company. We are unable to answer the phone right now. Please leave a message with your name and contact information. We will return your call as soon as possible. Please note, calls received after business hours may not be returned until the next business day."

Now that you've got some insight on how to record a professional voicemail greeting, write yours and get it recorded. If you've enjoyed the video, give it a like and subscribe to our channel for more helpful business tips. See you next time!

Keywords

• Professional voicemail greeting
• Identify your business
• Request Information
• Set Expectations
• Practice
• Quiet Place
• Example Voicemail Greetings

FAQ

Q1: Why is it important to identify your business in the voicemail greeting?

• A1: Identifying your business ensures that the caller knows they have reached the correct entity, which builds trust and is less likely to confuse or frustrate the caller.

Q2: What information should I request from the caller?

• A2: You should request the caller’s name, contact number, and a brief message regarding how you can assist them. This helps you prepare for the return call and address their needs more efficiently.

Q3: Why should I mention when they can expect a callback?

• A3: Setting expectations about when they can expect a callback manages the caller’s expectations and demonstrates your commitment to customer service.

Q4: Where should I record my voicemail greeting?

• A4: Record your voicemail greeting in a quiet place to ensure clarity and avoid background noise, making it easier for the caller to understand the message.

Q5: Can I redo my voicemail greeting if I'm not satisfied with the initial one?

• A5: Yes, it is advisable to start over and rerecord your voicemail greeting if you feel the initial one is not up to standard. Practicing and refining until you get it right is key to creating a professional greeting.