New rules for airlines going into effect this year

New Rules for Airlines Going into Effect This Year

The spring has brought significant changes to airline regulations, with new rules slated to go into effect in the fall. To provide insights into what these changes mean for travelers, Kevin Brassler joined us for a detailed discussion.

Changes in Refunds and Trip Credits

One of the major changes is the codification of regulations concerning refunds. Historically, when airlines canceled a flight or made substantial schedule alterations, passengers were entitled to refunds. However, airlines frequently issued trip credits or vouchers instead, especially during the pandemic. This practice often left travelers unaware of their right to refunds or made the process cumbersome.

The new legislation mandates that airlines automatically issue refunds within 7 to 10 business days, rather than providing trip credits. This change aims to prevent airlines from retaining millions of dollars in passenger money, as trip credits typically expire after one year.

Family Seating Policies

The new law also addresses the issue of seating arrangements for families. Airlines can no longer charge additional fees for families to sit together if they are traveling with children under the age of 13. Though families might still be seated in less desirable parts of the plane, the additional financial burden will be eliminated.

Baggage and Fee Transparency

The regulations include new guidelines pertaining to lost or delayed baggage. Airlines must refund the baggage handling fee in such instances. Moreover, the Department of Transportation (DOT) has introduced rules requiring airlines to disclose all fees upfront when showing ticket prices. This includes charges for seat selection, flight changes, checked bags, and even carry-ons.

Unfortunately, these transparency rules are being challenged in court by the airlines and were not included in the enacted legislation. This leaves travelers still grappling with undisclosed fees and potential bait-and-switch tactics.

Protecting Travelers

It is crucial for passengers to remain informed and vigilant. The airline industry has been criticized for its opaque pricing strategies, which often result in travelers paying more than initially advertised. While the DOT's rules aim to address these issues, the ongoing legal battles highlight the need for continued consumer awareness and advocacy.

Keywords

• Airline regulations
• Refunds
• Trip credits
• Family seating
• Baggage fees
• Fee transparency
• Consumer protection
• DOT rules

FAQ

Q: What are the key changes in the new airline regulations? A: The new regulations mandate automatic refunds for canceled flights, prohibit extra fees for family seating arrangements, and introduce guidelines for disclosing fees upfront.

Q: When will these new rules take effect? A: The new rules will go into effect in the fall.

Q: How long do airlines have to process a refund under the new law? A: Airlines are required to issue refunds within 7 to 10 business days.

Q: Will families have to pay extra to sit together on flights? A: No, airlines can no longer charge additional fees for families with children under 13 to sit together.

Q: Are airlines obligated to refund baggage handling fees for lost or delayed luggage? A: Yes, airlines must refund the baggage handling fee if your luggage is lost or delayed.

Q: What can travelers do to protect themselves from undisclosed airline fees? A: Travelers should stay informed about their rights, scrutinize airline fee policies, and utilize resources like the Department of Transportation’s guidelines.