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    Saturday School: Building AI Chatbots with Chatbot Builder AI

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    Saturday School: Building AI Chatbots with Chatbot Builder AI

    Introduction

    Boom! Whoa, what's going on, guys? Can you hear me? I see Charles here. What up, Charles? Can you hear me okay? Had some technical difficulties on this Saturday session. What's up, Mir? Hopefully y'all can hear me okay. There's the man right there. What's up, Fabian? What's going on? Hopefully y'all can hear me. Sounds good? Awesome! We're going to have some fun. I hope that's what it's all about, right? Having fun with technology and hopefully, I am a bit organized today.

    Thank you, Discord, for helping out by making this list here. My green screen is not very green, is it? I think I got my light too high. I don't know. Let’s see...

    Engaging with Listeners

    So I can see the comments and you guys can hopefully see this deal we’re going over today. We’re going to do notify admin push notifications, explain some web chat, show how email and contact segmentation works, talk about triggers and actions, and send information to something like Google Sheets. You don’t need to see me so big anyway.

    Admin Notifications Setup

    Step-by-Step Guide:

    1. Login: Step one, you’ve got to log in to access anything.
    2. Settings Configuration: As an admin, ensure you’re set up for success by going to settings and editing your information on how you want to be notified.
    3. Choose Notification Types: Select the ways you want to be notified - email, browser notifications, and more. Enable Telegram notifications if you have access.
    4. Enable Browser Notifications: One critical aspect on your phone is browser notifications for push notifications.

    Flow Building

    Google Sheets Setup:

    1. Create a Google Sheet: Use it for tracking attendees' ratings.
    2. Integration Setup: Go to settings and integrate Google Sheets by pasting the link.

    Example Flow Setup:

    1. Collect User Data: Formulate your flow to gather user data like email, name, and webinar rating.
    2. Custom Fields Setup: Create custom fields for each input and save.
    3. Google Sheets Connection: Link your flow actions to send collected data to your Google Sheet.
    4. Admin Notifications: Set up notifications for ratings below five stars and assign conversations for immediate follow-up.

    Testing the Flow

    1. Generate a QR Code: Use a QR code to allow users to test your flow.
    2. Scan and Rate: Let users scan the QR code, provide their email, name, and rate the webinar.
    3. Notifications Review: Check for incoming notifications and ensure you’re receiving them correctly.

    Web Chat vs. Landing Page Link

    1. Setting Up Web Chat: Configure your web chat in settings with either a link or a script.
    2. Customization: Customize the background and other elements for brand consistency using code snippets.
    3. Landing Page Integration: Integrate the script into a landing page for a seamless user experience.

    Final Thoughts

    Handling various aspects of AI chatbot building involves understanding flow-building basics, integrating third-party tools like Google Sheets, and effectively setting up notifications to keep track of user interactions. Always test your configurations and notifications to ensure nothing is missed and maintain organized flow designs for team readability.

    Keywords

    • AI Chatbots
    • Admin Notifications
    • Web Chat
    • Custom Fields
    • Google Sheets Integration
    • Push Notifications
    • Flow Building

    FAQ

    Q: How do I integrate Google Sheets with Chatbot Builder AI? A: Go to Settings > Integrations in your Chatbot Builder AI account, paste your Google Sheet URL and set up the fields to match your sheet columns.

    Q: Can I customize the appearance of the web chat? A: Yes, you can customize the web chat by adding custom CSS in the web chat settings and selecting background images or other styling elements.

    Q: How do I get notified of low webinar ratings? A: Set up admin notifications in your flow. Use the "Notify Admin" action to alert and assign low ratings to specific admins.

    Q: What’s the difference between web chat and landing page link? A: Web chat is embedded on your site using a script, while a landing page link directs users to a full-screen chat interface.

    Q: Can I use QR codes to start flows? A: Yes, QR codes can be generated for your flows so users can scan and initiate specific chatbot sequences.

    Q: How do I handle multiple user interactions efficiently? A: Utilize custom field tracking, segment users via actions like tagging, and assign relevant conversations to team members for prompt responses.

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