How Shopnow Helps Clients Scale with AI Video and Automated Livestream

Company: Shopnow Technology JSC (iLive by SHOPNOW)
Country: Vietnam
Industry: E-commerce & Media Agency

Company Background

iLive by SHOPNOW is a Vietnam-based consultancy specializing in Social AI for social commerce. Their core solutions include AI-powered livestreaming with digital humans (multi-room, 24/7, cross-platform) and AI video creation at scale (avatars, voice cloning, A/B testing). Instead of just selling software, iLive provides end-to-end deployment—solution design, SOP setup, training, and continuous optimization.

Key Highlights

Produce 30 videos at 5x lower cost while expanding brand visibility for clients

20+ videos produced daily on average

30% increase in sales revenue

70% reduction in time spent on content creation

The Challenge They Faced

Before Topview, iLive struggled to scale video and livestream operations for themselves and their clients:

1. High Production Costs
Filming and editing were expensive, requiring dedicated staff and resources.

2. Time-Consuming Workflow
Using CapCut plus manual shoots slowed down output and limited campaign agility.

3. Talent Dependency
Human models were inconsistent, with risks of leaving or moving to competitors.

4. Operational Strain
Running livestreams manually was exhausting and inefficient for the team.

The Solution We Bring

Topview Simplifies Social Commerce Video Creation

By integrating Topview into their workflow, iLive was able to:

Use Product Avatars to generate engaging product videos quickly.

Apply Product Anyshoot to turn catalog photos into dynamic marketing clips.

Leverage AI Video Tools to consolidate sources and produce content faster than traditional editing.

This allowed iLive to deliver scalable, consistent, and cost-effective video production for both internal use and client projects.

The Impact

With Topview in place, iLive saw measurable improvements in productivity and business outcomes:

20+ videos produced daily on average.

30% increase in sales revenue.

70% reduction in time spent on content creation.

Helped clients like Luxeden Hotel produce 30 videos at 5x lower cost while expanding brand visibility.

Built multiple TikTok satellite channels with affiliate links, directly driving sales.

In Their Words

"Topview's video solutions helped iLive by SHOPNOW grow our AI video production services revenue by 80%, while reducing labor and costs by 50%. It's not just a tool—it's a game-changer for scaling content and driving results."
— Long Ma, CEO, Shopnow Technology JSC

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